It all started with Dustin coming to my home and looking over existing equipment. He recommended a new Lennox system. Great customer service on day of install. The crew showed up on time and finished pretty fast, including clean up. Everyone did an excellent job and we love the new system. Thank you Burgeson’s, it’s hard to find companies that do great work nowadays.
We have always been pleased with the quality of the product and work you do. That’s why we had you install both our first and hopefully last air conditioners. Thank you for a job well done!
Installers answered all my questions, did a great job, and left the place clean.
Your employees are professional, courteous, and also have a good sense of humor. That was a nice added bonus. I am very happy with my new A/C unit. It’s efficient and quiet. The old unit would take hours to cool 4 or 5 degrees; where the new unit cools 5 degrees in 30- 40 min, huge improvement. Thank you!
Steve was great, he took the time to answer all my questions. Kevin was true to his word he said, “Let me get creative and I’ll get the upstairs cool”. My upstairs is finally cool for the first time. Your entire crew did a great job!
Glad we went with Burgeson’s for our A/C needs. You were very clean and did a great job!
We had Jason out to the house to address our clogged condensation line. Jason was very professional and took the time to educate me on the workings of our furnace system and how it performs in relation to our AC unit. He then made quick work of unclogging the line, replaced a clean-out coupler, and further explained the preventative measures for me to take in the future. He finished with a quick check and rinse of the AC unit itself, explained the benefits of your service maintenance agreement, (which we will consider.) Overall, a positive customer experience that we look forward to sharing with others that may be in need of quality heating and AC service!
I have 3 systems and have had 2 other companies tell me they needed to be replaced, as well as try to sell me a bunch of stuff I don’t need. Then Andrew from Burgeson came out and I was impressed with how honest and caring he was. He explained everything to me in a way that I could understand. After checking things out he found a plugged condensate line. They fixed that and did a service and they were good to go. He told me that although my system was aged it did not need to be replaced just yet. Thanks Burgeson’s for having such honest employees!!
We are very pleased with our new HVAC system, performs as promised.
Im not aware of what more a person needs. Dustin was well informed and assisted us in our decision. Internet comparisons directed me to lenox and you.
I want to thank Kirsten for taking the time yesterday to speak with me. You helped me to learn and understand a little bit more about your industry, which was helpful and appreciated. I was able to contact and schedule service with someone right in my area who was referred by a close friend. I quizzed him on everything you taught me and he confirmed that you were right on! Thanks again for your honesty and kindness.
Rick was very helpful and prompt. Kenny and Baltizar were great quality workers. It was a pleasure doing business with all of your crew members again.
I called a few Other companies but Burgesons was the only one that wasn't taking short cuts. They also did not involve other entitie's or other people that I would need to contact. You made my decision easy because you were the safest for my family.