Testimonials

Frank and Agung did a terrific job. Well done!

Im not aware of what more a person needs. Dustin was well informed and assisted us in our decision. Internet comparisons directed me to lenox and you.

Once again, you guys knocked it out of the park with excellent service. We couldn't be happier with Burgeson's.

Thank you Don and Dale for responding so quickly to my concerns. The noise was nothing more than the top grate nuts needing tightening, and the unit is still properly on its pad. The noise is virtually gone even at stage 2. When we moved here in 1992 you brought a poor A/C installation job for our new house up to your standards and I have been pleased ever since. Thank you for maintaining those standards by continuing excellent customer service.

I wanted to rave about what a great job Josh, Chandler, Kyle, and Richard did on my install last month. On top of being very happy with the work they did, I was extremely impressed with how well they worked together and spoke to each other. I will without any doubt, refer you to anyone!

Thank you for a fantastic job! Once again you proved to us that if we go away from the valley contractors (palm springs area) we will be treated fairly and with respect! Thank you for taking the time to explain details throughout the installation. The furnace and A/C are so quiet, we dont even know they are on. You are now able to hold a conversation out by the pool. Thank you also for doing such a great job getting the air to our family room which was a big concern, not anymore!!!

We have been long time customers of yours so were inclined to use your services. The Costco discount helped make decision even easier.

We had an equipment malfunction on Thanksgiving Day so we called Burgeson’s. They had a technician out within the hour. We would have frozen in lake arrowhead that weekend without them. Special thanks to Burgeson’s for your great service!

I haven't had such great service in years from my first appointment with Andy to the installation everyone was great Josh took time explaining everything they cleaned up at the end of the day they respected my house, what a great team I can tell they all get along and enjoy their job.

Vincent and Balthazar were great. Now we can watch TV without turning it up 6-10 clicks every time the AC kicks in!

Installers answered all my questions, did a great job, and left the place clean.

It all started with Dustin coming to my home and looking over existing equipment. He recommended a new Lennox system. Great customer service on day of install. The crew showed up on time and finished pretty fast, including clean up. Everyone did an excellent job and we love the new system. Thank you Burgeson’s, it’s hard to find companies that do great work nowadays.

I was so happy and pleased with Ricco on my emergency service call. He repaired everything and was so kind to me. I really appreciated him and Burgeson's.

Our first time purchasing an air conditioner. We got 3 bids and we picked burgesons. Andy was great and so thorough. The installers did a great job. It was perfect!! When city inspector came, thumbs up! We would definitely recommend you. Thank you so much.

From my initial contact with rick, my entire experience was outstanding. Everyone I came in contact with were courteous and professional. Im a very, very happy customer.

My install crew did a great job. I have dealt with several companies before for various things. But have never been as happy with any of them, as I was with Burgeson’s.

Rick was very helpful and prompt. Kenny and Baltizar were great quality workers. It was a pleasure doing business with all of your crew members again.

Rick (Comfort Advisor) was great to work with. I’ve already recommended Rick and Burgeson’s to a local real estate agent.

Robby was very patient and efficient when I had a problem with my credit card company. The workers who did installation were very knowledgeable, efficient, and left job clean. The office secretary was pleasant to talk with. I am indeed happy, thank you!

Burgeson’s, you are awesome! Such a quality company, you made this project seamlessly easy. Kevin, thank you for making this happen by rearranging schedules and your work loads. Crew was awesome, friendly, trustworthy and quick. And now my house is cool. Thank you all for going above and beyond expectations.

We were very pleased with the entire process!

The workers were very respectful and polite. The sales representative was very courteous and informative. We are very happy and pleased. Everything's working great and we are enjoying the new unit. Thank you!!!

I appreciated the help with city of San Bernardino permit sign off. It was a mystifying part of the total project.

Perfect, thanks a million!

Your workers where very courteous and efficient. 

No complaints! The guys were courteous and friendly. Excellent installation in record time. So far everything still works great!!

The workers were awesome and the product works great. It is expensive but worth it.

I am extremely grateful you sent Luis to fix my A/C which is now cooling my house. He was polite, efficient, caring, respectful, tidy, and wonderful.

I want to give kudos to Travis! He was friendly, professional, and a very nice young man. Burgesons hires the best people, everyone that has come to our house is wonderful!! 

Loved the installers. They showed up on time and didnt leave a mess. They answered all my questions and were very courteous. Im very pleased with my new A/C unit. I recommend Burgeson's hands down they do a great job and you wont be disappointed.

Andy was excellent to work with, he was knowledgeable and always on time to our appointments. He had some issues after installation, but your team quickly resolved the problems. Very satisfied with Burgesons.

Your crew were always respectful and courteous. I will recommend your company to my friends.  

Outstanding crew that performed an outstanding quality of work! Explained and answered all our questions. Thanks!

I was impressed with the high level of detail, attentiveness, and knowledge each worker displayed. 

We have always been pleased with the quality of the product and work you do. That’s why we had you install both our first and hopefully last air conditioners. Thank you for a job well done!

Thomas was so patient and wonderful with me. Being a female I had no clue what to expect and was so happy to have such a kind technician. He showed me step by step and kept me informed at all times. I would like to request that you send thomas as my regular technicail from now on.  

Kenny, Nate, and Josh did a fabulouse job! Very considerate to someone as "picky" as I am. Thank you!!

I have used Burgeson’s for many years. They have always been a wonderful company to deal with. They are always friendly and professional. Their work is the best and I would be comfortable referring them to anyone.

We want to thank Burgeson's for providing us with very qualified, hard working, and conscientious young men to install our new air conditioning system. We felt comfortable having Justin and Deegan working on our property for two days. Very nice guys!

Thanks for sending Lance out to do my service, he was on top of things and got the job done. Lance also did a care call for my neighbor, who had another HVAC company out recently. They quoted her $3000 for upgrades she didn’t need. Lance checked her system and recommended service and filters. He tightened the thermostat wires that were loose and re-installed the furnace door that was left off by the other company. We are two satisfied customers!!!!

-Professional Installation

-Courteous and Knowledgeable

-Responsive to all questions

-Concerned about customer satisfaction

100% Pleased with the people, the job, and the product. 

Rico was the technician that came to my house today and I was very impressed. Nobody has ever gone to the lengths that he did while in my home. I have always liked all of my technicians in the past, but was amazed at Ricco’s professionalism and his efforts. Thank you!

Thank you for the professional service. The installation process was seamless. All your staff was excellent. I love my new system! Thank you again for everything!!!

Equipment worked better then expected. Installers were great!

Employees were honest and dependable. We left the house for about three hours and everything was almost done by the time we got back to the home.

Dustin and the installers were all very polite and informative. I was very happy with the work that was done. The new A/C is performing exceptionally.

Installers were polite and cleaned up after work was complete. We are very satisfied with the job and work that was done. Thank you!

I wanted to thank Kirsten for scheduling a technician so quickly. Also a big thank you to Lance for fixing the problem and being professional!

I want to praise Travis on getting my heat back on, and on his customer service skills. I have worked in customer service for 40+ years and have never encountered a gentleman like him before.

Just had Eric, Tim and Steve from Burgeson's heating and air, install a whole house system. They showed up on time and their neatness, professionalism and business manors were top notch. In three days they retro-fitted an older house with central heat and air. They took care to cover furniture and floors and clean up everything after each days work. Purchasing the system from Burgeson's was painless. Rick came to the house and took me from knowing nothing about a whole house system to picking something that was just right for my needs that didn't break the bank. He also explained how it could be paid for through something called the H.E.R.O. program, where it's tied into your taxes but also tax deductible with no money up front. Both Burgeson's and the H.E.R.O. program are well worth looking into if you need heating or A/C work.

I was truly impressed with the workers. They were gentlemen and very good. 

The team was outstanding!

We will always use Burgeson’s Heating & Air. Top quality customer service.

I wanted to let everyone know how happy I am to have Robby and Travis at my house right now. They are installing a new wall heater and I am extremely happy that I will have heat in my house tonight! 

Very impressed with your expedient service! Furnace was repaired in ten hours!

The crew was fantastic! Installation went well. Everyone was very conscientious about keeping the house clean after each day. That was appreciated. The system was explained and works great.

There was a power outage in my area and my A/C would not function correctly once the power was back on. As any regular American, I googled what to do, tried it, and didn’t work. I called Burgeson’s to schedule an appointment. Due to the season, Burgeson’s was very busy. The employee (Joselyn) asked what happened. We explained the situation and she gave us simple directions on how to fix it. This saved me time, money, and sweat! I’m very grateful for the information and will continue going through this company for heat/air needs.

Your employees are professional, courteous, and also have a good sense of humor. That was a nice added bonus. I am very happy with my new A/C unit. It’s efficient and quiet. The old unit would take hours to cool 4 or 5 degrees; where the new unit cools 5 degrees in 30- 40 min, huge improvement. Thank you!

You were referred by Dr. Bob Wines of Beaumont. I'm glad I took his advice. Outstanding experience all the way. Thank you!

You know that when value exceeds price it is time to buy.
Another reputable installer gave a bid that was 18% lower. After doing my homework I was reminded why the lowest price isn't always the best deal. We simply bought from Burgeson's because the value of what they had to offer exceeded the price. 
The whole process was white collar professional from writing up the paperwork to the last turn of the wrench.
If you need heat or air-conditioning I definitely recommend Burgeson's.

Glad we went with Burgeson’s for our A/C needs. You were very clean and did a great job!

I am very pleased with Lance and happy with the service he provided to me. He was very nice and knew what he was doing. Lance spent extra time to find a short in my system that neither the previous tech, nor the electrician I had come out did. Thank you Lance!

I want to thank Kirsten for taking the time yesterday to speak with me. You helped me to learn and understand a little bit more about your industry, which was helpful and appreciated. I was able to contact and schedule service with someone right in my area who was referred by a close friend. I quizzed him on everything you taught me and he confirmed that you were right on! Thanks again for your honesty and kindness.

No complaints, A+++ service from beginning to end. Thank you!

Burgeson's provided a competitively priced quote in a timely matter after inspecting the house, and followed-up with competent answers concerning the proposed installation. A competitor lost consideration due to slow responses. The installation was scheduled well in advance, implemented on the scheduled date, and completed as forecasted. The installers kept the house very clean. They put in extra efforts to satisfy our desire for thermostat location, number of zones, and etc. We certainly recommend any one utilizing them. Especially for in the Big Bear Lake area, where the remote location tends to suffer from poor access to excellent services.

I appreciated your total professionalism, courtesy, and quality of work.

Job was completed more quickly than I expected. Very courteous and considerate. Kept house clean and picked up all messes. I was very impressed. 

Your workers were great!!

Thank you for such a pleasant experience and nice guys.

I would like to let everyone at Burgesons know what a great representation of your company Jason is. I was thrilled with his professionalism and manner.  He explained everything and did not try and hard sell me anything. My a/c is fixed now and my house is cool. Thank you!!

Amazing Job! From the time of consult with Robbie to finished job, all employees were great to work with and very helpful. Went above and beyond to make sure we were happy.

I wouldn’t use any other company again! Best customer service ever, thank you!

We are very pleased with our new HVAC system. Performs as promised.

 I was so very pleased with the service Travis gave me yesterday. I did not understand the thermostat at all. Travis stayed and walked me through it until I understood it completely. He was a very nice gentleman. Everyone that you have ever sent out to do work has been nothing but the best! Good Job Travis and Burgeson’s.

      We want to thank you for the excellent and professional service from Kenny and Baltazar. They were conscientious and knew exactly what they were doing at all times. We appreciate the fact that they made sure the inside and outside work areas were spotless before they left. It was great to be able to contract your services through Costco.

I arranged for your service through Costco, and was very pleased with the results. Professional, courteous service. We are enjoying a more comfortable summer. Thank you!

I wanted to let you know that Travis is really very good!He is so smart and kind. He changed my filter, gave me info on the Rheem Halo, and installed it for me. My air is so much better now! 

Thank you for the time in which my new A/C was installed. The workers were on time and did there work with the quality expected. Thank you once more.

Absolutely great!!

Good experience from start to completion! Attention to detail and knowledgeable in all aspects.

I want to commend you and your employees on the professionalism and expertise shown to my wife and I during installation. Any questions we had were answered by ken and the gentleman with him. Care was taken to protect our home which was much appreciated. Jeff made a service call the next day because I had a question. He was very professional and friendly as he helped me. He also called to follow up with me about a week later. 

In closing it was a pleasure doing business with your company.

P.S. Love the shoe covers-booties.

I wanted to let you know that Travis changed my life!He replaced my filter and installed a Rheem Halo on January 16th. He was so smart and kind. It has been a life changing experience and I am very happy! 

I called a few Other companies but Burgesons was the only one that wasn't taking short cuts. They also did not involve other entitie's or other people that I would need to contact. You made my decision easy because you were the safest for my family.

Dear Kevin, I would like to take this opportunity to express my deep appreciation to all of the team at Burgeson's, thank you very much!

We will and already have recommended your company to family, friends, and co-workers. Thank you!!

Everyone was very professional!! The job was well done. I certainly will recommend Burgeson's to anyone with heating or air conditioning needs. They are the best, what can I say!!

I wanted to let everyone know that Lance is a great troubleshooter!  He deserves 5 Gold Stars according to me! My system is “peaking” really good now.  Great job Lance!

Frank and Tim worked as a team, each did their part of the job and helped each other as needed. They were courteous and efficient. They did a good job cleaning up when done. How to use thermostat and other features were explained. Both heating and cooling systems work fine. We are very pleased with the whole process, start to finish.

Thank you for the professional service. The installation process was seamless and all your staff were excellent. I love my new system, thank you again for everything!!!

Steve was great, he took the time to answer all my questions. Kevin was true to his word he said, “Let me get creative and I’ll get the upstairs cool”. My upstairs is finally cool for the first time. Your entire crew did a great job!

We had Jason out to the house to address our clogged condensation line. Jason was very professional and took the time to educate me on the workings of our furnace system and how it performs in relation to our AC unit. He then made quick work of unclogging the line, replaced a clean-out coupler, and further explained the preventative measures for me to take in the future. He finished with a quick check and rinse of the AC unit itself, explained the benefits of your service maintenance agreement, (which we will consider.) Overall, a positive customer experience that we look forward to sharing with others that may be in need of quality heating and AC service!

I have 3 systems and have had 2 other companies tell me they needed to be replaced, as well as try to sell me a bunch of stuff I don’t need. Then Andrew from Burgeson came out and I was impressed with how honest and caring he was. He explained everything to me in a way that I could understand. After checking things out he found a plugged condensate line.  They fixed that and did a service and they were good to go. He told me that although my system was aged it did not need to be replaced just yet. Thanks Burgeson’s for having such honest employees!!

Very professional from start to finish!

Burgeson's has always provided prompt and timely service. We have used your company for the past 20 years for two different homes. We are very proud to have you for our services.

Henry did a awesome job today at my home. I loved his energy. I have used Burgeson's for many years and they are always consistent and do a great job. 

Thank you for making the air in our home so much cleaner. Our daughter and I have allergies and asthma. With the very windy days lately we are able to breathe much better in our home. Love this system! You guys are great!

Burgeson’s Rocks!!! So much less stressful then we thought it would be. Thank you so much. Our gas bill is less than half of what it was before and the house is always comfortable.

Workers were very efficient and courteous. We will recommend your company! Thank you for a job well done. Wish we could have had this unit a long time ago!

Kevin's professionalism and follow up was "there and above"! Crew was awesome! Thank you

Rick was great- Thank you for the extra patience in helping us make the best choice possible.

Richard did a great job servicing 2 units for us today. He was very professional and knowledgeable. We are so happy we got your mailer because we were looking for a family owned business.

We just had our winter servicing completed and I wanted to commend Richard. He was courteous, knowledgeable, and professional. He is a valuable asset to your company. We have done business with your company for 30 years and have never had any complaints. Thanks!